Canned motor pumps are known for their high mean time between failure (MTBF), and can have an MTBF of up to four times that of similar conventionally sealed pumps.
HERMETIC pumps provide reliable service for years and often for decades. However, should a pump fail, the urgency of spare part delivery is particularly high. Loss of production or downtime of entire plant sections is the worst case scenario.
To respond as quickly as possible, HERMETIC optimised not only production, processing and packaging of urgent orders, but also their dispatch.
Due to its classification as a ‘known consignor’ by the Federal Aviation Office (Luftfahrt-Bundesamt), spare HERMETIC parts or complete pumps may be packed ready for airfreight and dispatched at the production site in Gundelfingen.
Afterwards, a qualified freight forwarder transports the goods from the factory directly to the aircraft. HERMETIC has not only trained individual employees for this purpose, but also uses special packaging materials to meet air safety requirements and has invested additionally in security. Access to the factory is no longer possible without a valid ID and orders are packed ready for dispatch in specially protected areas.
HERMETIC dispatch manager E Jakob said: "Compared to handling by external service providers, we save up to one week, since all further checks, e.g. at airports are no longer necessary."